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Collecting customer feedback in B2B – communication is key
7min

Collecting customer feedback in B2B – communication is key

Florent Héroguel, COO of Bloom Biorenewables lays out the communication process which is necessary to learn about customers' specific needs in B2B.
7min

Co-founder and COO of Bloom Biorenewables, Florent Héroguel explains how to get from customer interviews and the gained feedback to developing first prototypes of your product. He talks about the importance of delivering product samples quickly and improving them to fit your customer’s needs.

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